Manual transcription
People spend time listening back, writing summaries and copying information into other systems.
AI VOICE AGENTS
Make spoken information searchable, structured and actionable.
We build voice AI systems that transcribe speech, generate natural responses and analyse conversations for intent, topics, quality and next actions. The result can power a customer experience, an internal tool or an automated workflow.
Speech-to-text · Text-to-speech · Conversation analysis · Voice interfaces
Built with leading
AI technologies
Built with leading
AI technologies
Important information disappears inside audio.
Calls, meetings, interviews and voice notes contain decisions, requests and customer signals. Most organisations still leave that information unstructured or depend on someone to listen, summarise and re-enter it.
Unsearchable conversations
Teams know the answer was discussed, but cannot quickly find the exact customer request, commitment or issue.
Inconsistent quality review
Only a small sample of conversations may be checked because reviewing every recording takes too much time.
Voice without workflow
A transcript is produced, but no task, update, alert or decision follows from it.
From raw audio to a usable business signal.
01
Capture
Convert live or recorded speech into structured text with timestamps, speakers and relevant metadata.
02
Understand
Identify intent, topics, questions, outcomes, sentiment indicators and required follow-up.
03
Generate
Produce natural voice output for customer experiences, accessibility and spoken interfaces.
04
Act
Send the resulting information into a CRM, quality process, knowledge base, dashboard or workflow.
- Less manual note-taking
- Searchable conversation history
- Wider quality coverage
- Faster post-conversation actions
MANUAL VS AUTOMATEDWhat changes when AI
What changes when AI
takes over manual work.
Most businesses do not need more software. They need fewer manual handoffs between customers, teams and the tools they already use.
Less manual work
Data entry, email sending and repetitive actions across systems happen automatically.
Faster processes
Requests are processed and routed automatically, without extra manual work.
More operating capacity
Your team can handle more customers and higher enquiry volumes without increasing administrative work.
One voice layer. Several practical applications.
Speech-to-text
Transcribe calls, meetings, interviews, field notes and uploaded recordings.
Text-to-speech
Generate natural spoken output for products, assistants, accessibility and multilingual content.
Conversation analysis
Extract topics, intent, outcomes, objections, commitments, risks and next actions.
Summaries and structured records
Turn a long conversation into a consistent summary, form or CRM-ready record.
Quality and compliance review
Evaluate conversations against defined criteria and flag examples that require human review.
Voice-enabled interfaces
Let users interact with a product, internal system or service through spoken language.
Listen. Understand. Route.
01
Audio input
Live streams, uploaded recordings, calls, meetings or in-product microphone input.
02
Speech processing
Transcription, speaker separation, language handling and audio-quality checks.
03
Analysis
Prompts, rules and models extract the information required for the business use case.
04
Output
The result is stored, displayed, spoken back or sent into another system.
05
Review
Low-confidence, sensitive or policy-relevant outputs can be routed to a person.
A complete voice-processing workflow.
- Voice use-case and data-flow design
- Speech-to-text or text-to-speech configuration
- Conversation-analysis schema
- Prompts, rules and quality criteria
- API and system integrations
- Review and exception workflows
- Test audio set and evaluation approach
- Output dashboard or interface where required
- Documentation and team walkthrough
- Monitoring and optimisation plan
Voice quality is measured, not assumed.
Different accents, languages, devices, background noise and speaking styles affect results. We create a representative test set and agree on the fields or outputs that matter most. Sensitive conclusions are not treated as facts without an appropriate review step.
Transcription accuracy
Transcription accuracy for required languages.
Speaker handling
Speaker and interruption handling.
Field extraction
Required-field extraction.
False positives and negatives
False-positive and false-negative review.
Latency and cost
Latency and operating cost.
Retention and access
Retention and access requirements.
Designed around the decision that follows the conversation.
- Sales intelligence
- Support quality
- Research and interviews
- Field operations
- Internal meetings
- Accessible product experiences
Prove the voice pipeline on real audio first.
01
Sample review
We inspect a representative audio set and define the exact output the business needs.
02
Focused prototype
We process a controlled sample and compare the result against human-reviewed expectations.
03
Workflow pilot
The voice pipeline is connected to one real destination such as a CRM, dashboard or quality queue.
04
Production rollout
We introduce monitoring, access controls and a process for improving the system with new examples.
Pricing
Clear decisions for every business stage
AI Opportunity Audit
We assess your processes, key bottlenecks and automation opportunities that could create the greatest value for the business.
Free
No commitment. Just a conversation about your business and real automation opportunities.
What's included
- Initial process analysis
- Key process blockers
- First automation opportunities
- Recommended next step
Most common starting point
Focused Pilot
We automate one clearly defined process and test it in real business conditions before rolling the solution out more widely.
Starting from
999 €
We define the final scope of work and project cost after the initial analysis.
What's included
- One highest-value process
- Integration with existing tools
- Testing in real conditions and reliable safeguards
- Success metrics defined upfront
- Handover of the solution to your team and all required documentation
- Post-launch results review
Custom AI System
Multi-step agents and workflows designed around your processes, systems and operating requirements.
Starting from
4 999 €
Scoped after a process workshop.
What's included
- Custom multi-step workflows or agents
- Complex system integrations
- Human review and escalation logic
- Security and operational safeguards
- Staged rollout and team onboarding
- Post-launch optimisation
FAQ
Frequently asked questions
Related guides
Related guides
TURN AUDIO INTO ACTION
Start with the conversations your team already has.
Bring us a representative set of recordings or a clearly defined voice interaction. We will help you determine what can be captured, analysed and automated reliably.
Discuss a voice AI use case